254 S. Delacey Avenue
Pasadena, CA 91105
SEE MAP AT THE BOTTOM OF EACH WEBSITE PAGE
Metered parking is available immediately in front of the building for $1.25 an hour between the hours of 11:00 a.m. and 8:00 pm on weekdays and between 11:00 a.m. and 2:00 a.m. on Fridays and Saturdays. Parking is free before 11:00 a.m.
Free parking is available for 90 minutes in the parking structure on Delacey Ave. between Green and Colorado, a few blocks north of the building. Free street parking is available on Waverly Drive, a couple of blocks south of the building.
If you have something to drop off for Dr. Novello between the hours of 9:00 a.m. and 5:00 p.m, please leave it with her concierge in the main lobby of 250 S. Delacey, the door immediately to the left of her office.
UPDATE: COVID-19 PROTOCOLS:
We are conducting mainly telehealth appointments during the pandemic. Under certain circumstances an in-person appointment may be scheduled. In that case please observe the following modifications:
-Please do not schedule an appointment if you have traveled or attended any high risk public events in the previous two weeks.
-Prior to arriving to a scheduled appointment, please check your temperature to ensure you don’t have a fever. If you have any symptoms of illness, please reschedule your appointment or switch to a virtual session instead.
-The keypad code entry system is not currently activated so you cannot let yourself into the waiting room. Please wait in your car or outside the door until your appointment time when your clinician will open the door for you.
-If you are dropping someone off, please be aware you will not be able to stay in the waiting room for the duration of the session.
-Upon entering, please use the supplied hand sanitizer and then refrain from touching doorknobs or other items in the office.
-While we will be happy to meet you, we will not be able to exchange physical greetings.
-A facemask is required in the office. You will be supplied with a transparent one, but feel free to bring your own that makes you comfortable.
-Please plan to avoid using the restroom unless it is urgent.
-Please bring your own pen if you anticipate needing to write notes or sign forms.
-All rooms are disinfected after any client contact.